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How can I reinstall apps?

COLAB applications
Install the COLAB applications in this order:
i3License Manager 1.0.18
i3Annotate 2.0.2.781
i3AllSync 4.0.1.04
i3Launcher 3.1


License activation
License activation is based on the serial number acquired from the PC of the display. If that serial is
unavailable in the license server, the i3 License Manager will start and ask for a serial number, if any of the COLAB applications is started.

Download apps
Ask your i3-Technologies support contact.

I logon to Windows but immediatly I'm logged out again.

The pc has been put in a domain, but something in the domain was not configured properly and the pc is unable to login as a result. Contact your IT admin for follow up.

I reinstalled Windows and I lost the apps.

Prerequisits

Following software needs to be installed on the device before installing any of the COLAB applications:
Microsoft Visual c++ Runtime: included in archive (vc_redist.x64)


COLAB applications
Install the COLAB applications in this order:
i3License Manager 1.0.18
i3Notes+ 2.0.0.5
i3Annotate 2.0.2.781
i3AllSync 37.1.058
i3Launcher 3.1


License activation
License activation is based on the serial number acquired from the PC of the display. If that serial is
unavailable in the license server, the i3 License Manager will start and ask for a serial number, if any of the COLAB applications is started.

Download apps
Ask your i3-Technologies support contact.

How to create a GoToMeeting shortcut.

Use the siplink notation like below:

gotomeeting://SALaunch?Action=Join&MeetingID=xxxxxxxxx
gotomeeting://SALaunch?Action=Host

Creating a siplink shortcut is done the same way as you would do for a regular shortcut. See below instructions.

Can I read out the serial number from the OPS COMPUTER via Windows?

Press the ‘WINDOWS’ start logo in the start bar and type WMIC BIOS GET SERIALNUMBER
or go to C:\ProgramData\i3LM

I want to recover Windows.

Before your computer is starting up Windows, choose to boot from the boot partition
or when you are in Windows go to Settings > Recovery > Advanced > Restart Now

I get HTTP Error 456 and 457.

The reason for this is Multi factor authentication. When this feature is enabled, the user should provide a second confirmation for logging into the application. This is something that currently is not handled in the application. 

A workaround for this issue is to configure an “app password”.

https://www.eduhk.hk/ocio/content/faq-create-app-password-office-365-mfa