Getting started

What are the key takeaways of this section? What will you learn?

  • Learn what the pre-requisites are

  • Find out more about the compatibility requirements for i3RDM

Pre-Requisites

Key take-aways:

  • What to take into account before buying/using i3RDM?

i3RDM Is the ultimate solution for remote management of interactive flat panels. However, before getting started, you need to check whether you comply with the following pre-requisites:

  • Is the IFP device I want to link to i3RDM running a standarf Android v7.0 or higher?

  • Does the device have a (stable) internet connection?

  • Are there specific firewall settings blocking external communication (all communication happens over HTTPS port 80).

In order to get i3RDM working with you IFP’s and existing infrastructure, you need to comply with the items mentioned above.

Also consider who in your organisation will be managing i3RDM and therefore will be needing access to the (cloud) system.

Compatibility Requirements

What are the key takeaways of this section? What will you learn?

  • With which kind of interactive flat panel does this work?

Compatibility with IFP’s from i3-Technologies
i3RDM work seamlessly with any recent type of interactive flat panel from i3-Technologies. As long as the device is running on Android 7.0 or higher you are able to take full control using i3RDM.

We assure full compatibility with our latest models:

  • i3TOUCH E10R, EX, PX, PXr

Compatibility with other brands
i3-Technologies strives to offer open systems that are compatible with existing infrastructure and hardware. Therefore we have made it possible to use i3RDM to control devices from other brands. The compatibility requirement remains the same; as long as the device has Android 7.0 or higher on board it can be enrolled into i3RDM.

Also have a look at how to acquire the i3RDM app if you want to enroll a display from a different brand. See: https://i3tech.atlassian.net/wiki/spaces/IRDM/pages/6258689/Using%2Bi3RDM%2Bwith%2Bnon-i3TOUCH%2BIFP%2Bs

Using i3RDM with non-i3TOUCH IFP's

What are the key takeaways of this section? What will you learn?

  • How to connect and enroll interactive flat panels from other brands

  • How to install the i3RDM APK on IFP’s from other brands

Each IFP connects to the i3RDM cloud management system through a client app which needs to be installed on the IFP.

i3RDM has the capability to work with any kind of IFP that has the Android operating system on board with this app installed.


Installation Procedure
First you need to download the APK from the i3RDM cloud management portal: https://rdm.i3-technologies.com

See the manual Registration Process if you do not have an account yet.

You can find the download at any time on every page in the “SUPPORT” section of the navigation.

Install the APK on your IPF of choice. Make sure your device can install APK’s from an unknown source by enabling this option in the security settings of your device.

Once the APK is installed you can get started with enrolling the device: Enroll an Android Interactive Flat Panel (IFP)

Since the i3RDM APK will need permissions to install/uninstall apps onto your Android IFP, you will need to add this permission. You can do this manually in the app’s security settings or accept the security prompt on your device the first time you attempt to remotely install an app with i3RDM.