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Managing your devices

Managing your devices

Devices overview

You’ll find all your registered i3CONNECT displays in the devices overview by selecting “Devices” from the main menu.

Screenshot 2025-05-20 at 10.28.57.png

Selecting a display will bring you to the device details. Perform actions on the device by selecting the three dots “…” and load the actions menu. Need to perform an action on multiple devices? Select the checkboxes to the left of the devices and perform the action from the main actions menu at the top right corner of the overview.

Device details

Select a device from the overview to see the device details. This should open the device details page giving a dashboard overview the most essential information.
The device details page is made up of two sections:

  • Dashboard

  • Table overview

Dashboard

device-dashboard.jpg

Your device details dashboard is composed of the following widgets or actions:

  1. Device info

  2. App usage

  3. Storage

  4. Refresh data

  5. Action history

  6. Settings

  7. Connectivity

  8. Quick actions

Device info

This widget displays basic but important information from your i3CONNECT display. Review quickly if the display is online and the selected theme or wallpaper. See and edit device name or review the firmware version.

App usage

The App usage widget displays the most popular apps on the i3CONNECT display.

Storage

This widget tells you how much storage space has been used and how much is still available.

Refresh data

Some widgets rely on actual data, but don’t share live information, use the “Refresh Data” functionality at the top right of the screen. This will send a command to the device to retrieve new data. Do not mistake this feature with the browser refresh (F5), which will not give you actualized data.

Action history

This widget displays all actions performed on this display since the last time you signed on. Consult the Actions history from the main menu for a full overview of performed actions.

Settings

We’ve bundled all device settings into the Settings app. These settings combine i3CONNECT settings and Android settings in one convenient app which can be configured from i3CONNECT Studio as well as i3CONNECT Cortex. Consult the Settings app documentation page to see what can be configured from i3CONNECT Cortex.

Once you’re happy with the settings from your i3CONNECT display, you can copy the settings into a configuration, to be applied on other devices or even device groups. If you still need to make changes, don’t worry. The configuration will still be fully editable. See Configurations for more detailed information.

Connectivity

The Connectivity widget will inform you if the i3CONNECT display is online, and how it’s connected.

Quick actions

This widget allows administrators to perform a few actions on the i3CONNECT display:

  • Lock display: quickly lock a display, for instance if you’re applying a firmware update and prefer not to have users on the display while doing that.

  • Unlock the display: if the display is locked, this action will allow an administrator to unlock it.

  • End a paused guest session: If configured from i3CONNECT Cortex, guests will be able to pause a session and temporarily lock the display. if the guest user doesn’t return, or forgot the PIN lock code, an administrator can manually end the paused session.

  • Power settings such as:

    • turn the display off (note that a manual restart is required as this action cannot be done from i3CONNECT Cortex)

    • restart the display

    • set the display to sleep mode to save power

  • Remote control: Remotely take over the i3CONNECT display with this action.

  • Show message on display: Alert the users of the i3CONNECT display by displaying a message. For instance, if the display needs to be restarted.
    You can also find an overview of sent messages and write new messages to one or more devices by selecting “Messages” from the main menu.

Table overview

Cortex - V2 - Device details 2.jpg

This table will give you a good overview of:

  • The apps installed on the display and the option to force stop or clear data

  • The device groups that the display is in, and the ability to add or remove the display from device groups

  • Pending actions on the display. If the i3CONNECT display is offline, actions and configurations will not be applied until it goes back online. In that case it is handy to have an idea of all the pending actions, waiting for the device to come back online and have the option to cancel them if they are no longer useful.

  • Firmwares: Enable/ disable automatic Firmware updates and have an overview of all the available firmwares for the i3CONNECT display on this tab.

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